Privacy Policy

1. Information we collect

• Account information, including name, email, and authentication provider details.
• Campaign, pledge, affiliate, and conversation activity submitted through the platform.
• Technical data such as IP address, browser details, and session data for security and fraud prevention.

2. How we use information

• Provide, maintain, and improve SocialCollab services and features.
• Process payments, affiliate operations, and account verification workflows.
• Send transactional emails including verification, password reset, and campaign-related notices.
• Detect abuse, prevent fraud, and enforce platform policies.

3. Sharing and processors

• Payment processing is handled by Stripe.
• Email delivery is handled by configured SMTP service providers.
• Social authentication may involve Google or Meta/Facebook where enabled.

4. Data retention

• We retain data as needed to operate services, resolve disputes, and comply with legal obligations.
• Retention periods may vary by data category, legal requirements, and security needs.

5. Your choices

• You may request access, correction, or deletion of account data by contacting support.
• You may close your account subject to outstanding obligations and legal requirements.

6. Contact

For privacy questions, contact support@socialcollab.me.